8 Jul, 2021 → by ClaimboUser808940
Clarks Shop Shoes
2
I ordered this shoes as advertised on facebook June 15, 2021. I received the shoes last week and it was too big for my 6/6.5 shoe size. Most importantly the quality was so poor. It is not leather as advertised. The upper was made of plastic which and does not even hold up to its shape. I wrote the company for a reimbursement and I was asked to take a picture of it and also questioned that I ordered a large size. I sent them a picture and complained about the quality of the materials. I was told that they cannot give me a refund due to poor quality and they will only give me a 15% discount. I am refusing the discount. They should give me a return receipt or reimburse my money. The shoes apparently comes from China so I am sure returning this item without their return receipt will cost me a lot of money.