1 Jan, 2018 → by ClaimboUser400271
claim and adjuster
1
The accident had happened about 3 weeks ago. It was reported to progressive insurance, police report submitted and other required documents submitted. I brought my car to be inspected, adjuster came and inspected. I have been waiting for more than 2 weeks now and my car is in the repair shop. I have been calling almost everyday, leaving messages and only been called back a 3 times to be told that they are still reviewing my case. I've been calling everyday now for the past 4 days and they have not given me any feedback or whatsoever. I ask for a date and been telling me tomorrow and tomorrow and tomorrow. I am very upset and this adjuster has the nerve to be sarcastic and tell me I'll call you Monday if I want to. I'm furious but still patiently waiting. This needs to be addressed. They have very bad customer service.