Placed my first order with Thompson Cigars. I made sure everything was in stock. Paid for upgraded shipping. Receive an email receipt everything was going to ship out. On August 15th received a shipping email saying the bulk of my order was not in stock, but would ship out as soon as they arrive. I waited and waited no word. Today Sept 2nd I called CS to be told not only were they not in stock they are discontinued. They can not substitute so after waiting almost a month with no communication from the company I am told so sorry... screw you! Do not order from THOMPSON CIGARS!