I ordered my fiancée some chocolate dipped strawberries with pears to cheer her up because we have been temporarily separated internationally due to Covid. I was told on the website that the 1. Order would be placed and delivered in 90 minutes to Luxembourg (it very cleary was not. 2. Customer service would cancel my order (they did not.) 3. They "reserve the right to make substitutions (see pics of their substituted goods.) I had 78.00 placed on an order of gourmet treats for her and revieved a cheap bag of nuts, a box of Graham crackers, a pathetic card that only said"best wishes, " some cheap Toblerone chocolate and a cheap plastic bag. I got maybe 10.00 worth of goods and they would not refund anything they said (See their response in email screenshot). This company is a fraud. The nice strawberries and pears pic I attached last is what I had ordered. (Attached as well).