I booked my ticket on 6 Apr 2021 through Ethihad, BAH-ABU-COK, I reached the airport 3hr before and stand in the que, and que is moving very slowly. I reached the the counter after 2hr at that time they requested a "QR code" to every passenger also the counter staff told me u cant get that and counter will be close within four mints. I got that document from nearest travel agency and produced that to the counter and 45min left for the flight. Counter staff directly rejected the chek-in for me. My Complaints 1. The counter staff and airport people don't know the wat exactly the document. Actually I did this document one day before, this submission shows only a "Thank You" message and not prompting to print out and keep it in our hand. 2.Due to this type of situation (COVID) staff should be little bit proactive to confirm that standing travelers have all the document in hand. Enough time is there to get additional document. 3.This document is capturing only Travel Details, This is already available in our tickets. 4. So many passengers are suffered due to this. 5 Should increase the counter staff in Bahrain 6.The document should prompt printing option otherwise travelers don't able to capture that Noufal Ahammed [protected]@gmail.com