14 Sep, 2021 → by ClaimboUser407176
cheesacake factory bridgewater commons New Jersey
1
9/12/21 approx. 4:45 pm Sunday evening I took my family of 4 for dinner, we ordered dinner after round of appetizers, and 20 min after ordering dinner the waitress came back to tell me they could not provide my selection for dinner. I inquired what the issue was, lack of one item or another? to which she replied no that the manager declined my order to lack of staff. there was a handful of patrons in the location at the time . I looked over the menu again but was turned off by the answer I had received, so I asked for the manager to explain. Paul came over and said that I could order one or the other but it would not be good if I ordered the chicken Marcella and the steak Diana combo. Our order was in already for approx. 30 min so I chose to order a piece of cheesecake because I didn't want my family to have to wait longer and I was turned off by the managers lack of customer service. spent 150 + $ to not even have dinner and couldn't even take off a soda . [protected]@yahoo.com [protected]