I had a home built four years ago and the upstairs floor is squeaking when you walk and progressively getting worse. Had to pay a electrician to come over and connect the wires in the basement, so that my outdoor electrical outlet would work. Someone just folded them up and closed the cover, without connecting them and I did not discover until a year later and Ryan Home said it was passed the date for them to send someone out. I have water leaking under my kitchen sink, because they did not properly seal. They was supposed to have fixed, but they did not.