15 Jan, 2022 → by MB
Charged twice

I was charged twice, once on a cancelled order and again for the order I put through in replacement of the cancelled order. Their customer service acknowledged they could see the mistake but told me because I didn’t contact them in 48 hours they could do anything. The way I see it, If they can see they charged me in error but won’t reimburse the money, is this not basically stealing from a customer?
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