I have just started using online banking and my account has been getting charged £15 every month on the 24th as far back as November 2020. I am on benefits and my partner is on pip I can not afford for this money to be taken. Can this be stopped and a refund issued. Every transaction is a different reference number Aug 263762 [protected] 2352 July 263764 [protected] 9861 June 2637598 [protected] 8634 May [protected] [protected] 315 Etc right uptill nov 2020. I have not agreed to this being taken . Amanda Stacey 60 Town street Canklow Rotherham S60 2jp Mobile [protected] Email [protected]@yahoo.com