5 Mar, 2019 → by ClaimboUser585152
change of itinerary of 16 day cruise sydney to hawaii 17 april 2019
1
Prepaid for 16 day cruise with stop overs in Tahiti and then Lahaina and Maui being highlights of the cruise to leave Australia on 17 April 2019 - ref number 42913 Now advised by Royal Caribbean that Itinerary changed to by pass Lahaina and Maui and proceed direct to Honolulu with only a 1 day of the cruise fare as compensation. We would not have booked a cruise with only a stop over in Tahiti and spend 13 days direct sea sailing! We have requested at least airflight back to Maui and one of the excursion packages we were planning to do in Maui but were flatly refused - as was a full refund to cancel the cruise including incidental costs of the flight back to Australia and accommodation in Waikiki which we have already paid for. Very poor service by RC !!