He has to fly from Tijuana to Monterrey on May 31/21 , at 12:14 ,AM, 2h,45 m, fly. Whe he arrived at the desk got the notice , not more direct flight , he had to go DF, wait 6 hours, and then take another flight to Monterrey. We don't recommended , they are rude and don't care for customer. User's recommendation: Rude people, they have lost the sense of customer service , We Don't recommended.