29 Dec, 2009 → by ClaimboUser210476
Chair not repaired. 10/22/2009 purchase of $828.00 chair.
10/22/09 a Easy Boy recliner was purchased from the Kamin Furniture Company of Victoria Texas by me. Less than one year later the seat of the chair's fabric separated (not torn or cut) and the arm's stitching was coming undone...with 'easy' wear. The fabric stained easy and was promised to have stain resistant surface. Kamin Furniture picked up the chair and told me it would be about 3 weeks until repair. It is now over 2 months and they told me I would have to pay for the repairs. I agreed as I need my chair. I am a 100% disabled veteran. They then gave me the story for weeks (and my wife too) that the 'parts' were on order. Now, they are returning the chair tomorrow not repaired. I feel cheated. Promises were made that were not kept. That was a big purchase for me. I don't know waht to do.