1 Jan, 2018 → by ClaimboUser904197
CH002227285US
*SOLVED
3
Thank you for what you have sent me a bill. You are my reasons, and I have the facts: the invoice is filled with errors. Not Specified index of postal services (postal code) Receiver - 249275. Full Name - stated is not true (correct Peppers). Full name - said the wrong (correct Alexsey). For this Russian Post refuses to accept the invoice and a statement about the search. In addition there will be problems with the import and customs clearance in Russia. Besides, I will not give up the parcel at the post office, even if the parcel, by some miracle, will be returned (though not the recipient of the index is not real). All this is because of the fact that the recipient of the data indicated in the invoice is not correct. I cite facts, not speculation. And I'm not in any way do not want to undermine your reputation. I buy products from US manufacturers in 2013 year to buy two or three a month. And I learned quite a USPS shipping for three years. I know how. There have been cases that parcel disappeared not much time. And I know that service in Russia takes 9 days, others 21 days maximum. If the parcel is not arrived within this time, this means that the assumption that something was wrong (open, lost). You are my reasons, and I have the facts. I have sent a request for a refund through PayPal, and I know that I will take a commission. But I want to get at least something, not to lose money. Think and decide. I am on this site wrote a complaint, so that you do not recognize the fact of the correct filling of the invoice, which caused a delay in the delivery and receipt parcels. I lost 138.30USD?!? Are you ready to give me back the money through PayPal? Ready to hear your suggestions for solving the problem. I closed the dispute on PayPal because I was sure that you do it right. You will reimburse me the money?