I am new to Medicare. I have supplemental PPO policy of CDPHP with effect from 1 July 2021. The polcy covers free mailing of prescription drugs. On 07/13/21 I spoke to your associate at 1.15 PM requesting for free supply of 5 prescription drugs. She wanted my doctor to fax prescription which he did yesterday. Today I called your customer care but they say they are unable to help. My email is ramanathan1720@***.com Please help me because II will run out of my medicines by the end of this month. account.