17 Jul, 2021 → by ClaimboUser222647
Can’t log in to web version
Hello! I signed up for Canva on my laptop web version and then downloaded the app for my phone. Ever since I logged in on my phone, the web version keeps telling me "There is a problem on our end" every time I try to log in with google on the web version. This is really problematic as I can't create everything on my phone! Plus it is IMPOSSIBLE to get to the help center without being logged in so please please fix this issue with my account! I haven't been able to log in since day one of creating the account (web version) and I thought there were bugs so I waited and it's been weeks. Someone help please. augustspree@***l is my account email.