10 Sep, 2021 → by ClaimboUser633286
Cant get my fibre line tranferred to a new address
1
I requested on the client zone to transfer my current fibre to a new property I bought on 4 Aug 2021. I received email confirmations on 20 Aug 2021 that it was completed. I currently 10 Sept 2021 have no connection. After numerious whatsapp chats and emails and telephone call, still nothing. But the worst is that the support does not keep me informed at all. If I dont call or mail nothing is heard from Afrihost. I a totally frustrated by the lack of service and total lack of communication. Please notice no reference of confirmations (ticked numbers) are given if whattsapp is used, thus no proof of anything, not that it matters as nothing is done Newest References after realising whatssapp doesnt work: #NZF-[protected] #JCU-[protected]