13 Jul, 2021 → by ClaimboUser456562
Can’t cancel bank account without calling

1

July 2021 The US Bank website indicates that you can send them a letter to cancel your account but I received a voicemail after I sent the letter, stating I had to call them to do so. Since they did not close my account, I was charged a monthly fee. Due to my disability, I cannot make phone calls, and I don't appreciate how inaccessible closing an account is.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of US Bank you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.