I have benr a member of USAA for 13 years and have always sang their praises until.Feb of this year. Somebody hacked my email.and since then because my account is connected to that I have not been able to be verified ?!. I have tried EVERYTHING answered all their security questions etc and still nothing .have been Spoken to like.never before I really cant belief this is happening I rely on my dida ilityDo not join User's recommendation: Do not join.