4 Jul, 2020 → by ClaimboUser880952
Cannot get claims information, platform for EOBs makes no sense. Now they’re trying to bring Aetna on board and it’s a nightmare. They could at least use the same claims and EOB system as Anthem
1
Trying to file a claim with Aetna is annoying but trying to find claim information is a nightmare. They could at least use the same claims and EOB system as Anthem. Navinet was 100x better. The old remittance review for Anthem was also much better than this. Logging in is also ridiculousI wish there was and you may never get back inif you are locked out. User's recommendation: Insurance companies please find another way for providers to do online billing.