My flights were cancelled in july 2020 by thai airways. I was notified by email by lastminute.com and asked to declare a preference. I opted for a refund. To date I have not as yet received a refund (1 year since application). I spoke to last minute.com today who advised that they are waiting for a response/refund from thai airways. They advised I should contact thai airways and discuss the matter with them. I contacted thai airways and they stated that as the booking was made through lastminute.com they are reponsible and I should deal with them. This is now an irritating situation as both parties are attempting to blame each other and avoid taking any action. My understanding of the rules/law is that lastminute.com have the responsibility as the booking agent. I am considering asking for a voucher if this speeds up the process. I have asked lastminute.com to investigate this. Dates of flights: out 3/9/2020 (rseq6r 12.30) back 25/9/2020 (rseq6r 00.55)