16 Sep, 2021 → by ClaimboUser884470
Cancellation of Booking # K77ZP2 Alexander Scott 618 Stewart Road, Coushatta la 71019 VIFP [protected]
3
My wife and I were booked on the the Carnival Glory due to sail out of New Orleans on September 12th 2021. The ship was contracted to FEMA to house the recovery workers and this is commendable. The way it was done was not, up until almost the last few days everyone was of the opinion that the ship would sail, the ship managed to navigate through to New Orleans which was the largest hurdle. Unknown to us who were kept in the dark by Carnival plans were already being made to contract Carnival Glory to FEMA. On September 18th the Carnival President notified us that an agreement had just been reached with FEMA. This of course was the intent for some time prior and we were just kept in the dark. My wife and I are Platinum members and if you care to check we also have 6 future cruises booked. I believe the basis for a healthy relationship is truth and openness, this sadly was missing and needs to rectified.