Bin the service provider for 5 years never bin late on a payment and always paid my phone off since mine got stolen I can't get a new one I paid my insurance but I got to pay the deduction on it don't have the money for it so I'm going to a different cell provider I'm done with boost never gonna go through them again User's recommendation: Don't bye a phone from them get one from Walmart their cheaper I paid alot of money for an iPhone 6 s plus when I could of got one for 200 at Walmart.