Can’t just have a simple phone call to help resolve problem.

/ 91 reviews

5 Jul, 2021 → by ClaimboUser63571

Keeps saying 310 degrees on the display and will not start heating.. trying to smoke ribs . I guess I will put in the oven . Emailing is not as fast as a phone call! User's recommendation: Buy another brand. I have only used this smoker about 4 or 5 times over the last few years I’ve owned.

Appliances and Electronics

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Masterbuilt - Other Reviews

》 Negative reviews causing me serious concern

》 Condenser questions

》 No response to email requests for service.

》 Failure to resolve issue on broken Gravity BBQ

》 Defective controller

》 Warranty & parts

》 Trying to buy a replacement switch

》 You sent me the wrong size part

》 Dancing keeps starting on fire from the propane hose

》 My smoker only heats to 250.

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