IF you don't plan at least 18 months ahead, good luck. If you call, good luck getting an answer. If you email, it is as if your email went to their spam and they never saw it. Only, it is not just you. Website is not updated. Looked at a cruise deal, they are all from last year. Looked at flight packages. Again, from last year. Don't join. User's recommendation: Don't Join! You are not getting any better of a deal than you can get elsewhere without paying upfront to not be served in a timely manner.