My name is Thessalonia Heard. I am at my wits end trying to get my account unblocked. I have been dealing with this since June of this year. The information that I have provided to them. They say it is not good enough. I have sent them a copy of my driver's license. Front and back. They wanted it by e-mail. I sent that. Something about the edges of the picture were not right. Green dot has my social security number. I am the only one that knows it. This information should be enough. Do you need any further personal information from me? My e-mail address is [protected]@gmail.com. I have a lot of money tied up in this account. I am about to become behind in my rent and utilities. My car insurance. I need this money now! If it helps, my address is 6617 South Benton, Kansas City, Missouri. 64132. Please contact me as soon as possible! These bills are due the end of this week. Thank you for your help.