Update by user Aug 17, 2021 I received an email today conveying they refunded my funds yesterday but still my account shows no new transactions of a refund. Original review posted by user Aug 17, 2021 I did not talk to anyone the number listed is no longer in service for customer service contact, instead they direct you back to the eBay site for customer service this sucks. You can not talk to anyone about your complaints, you have to talk to an automated answering messenger.