2 Jan, 2012 → by ClaimboUser286088
Cairns R Us STARKE, FL. SOLD ME A SICK PUPPY

I purchased a puppy From CAIRNS R US IN STARKE, FL. DEC 2011 FOR 900. I was told by the co-owner CAROL /JIM KIENLIN that the puppies they sold were on ANIMAL PLANET! THERE ARE SEVERAL VIDEOS ON UTUBE. AND THAT SHE HAD SEVERAL FAMOUS CLIENTS, INCLUDING BILLY JOEL, AVRIL LEVINES DRUMMER, JOHN TRAVOLTA LIVES UP THE ROAD AND "HIS" MANAGER CALLED HER FOR A PUPPY, BUT THEY WERE "OUT OF THEM AT THE TIME". ALSO BURT REYNOLDS MANAGER CALLED BUT SHE SAID HE WAS SUCH A *** SO SHE WOULDNT LET HIM PURCHASE A PUPPY FROM HER... HE WAS LUCKY! SHE GUARANTEED me they had NEVER had a problem with ANY of their puppies/dogs. Gave me several referrals, even the Vet she took them to Fri. Dec. 30th 2011 gave all four puppies they sold a Clean Bill of Health. Clearly stating they had NO WORMS, ETC. MY PUPPY THREW UP A 6" ROUND WORM YESTERDAY He had severe diarreah and stopped eating, SHE SAID IT WAS NO BIG DEAL! IN FACT SAID HER HUSBAND JIM HAD FED THE PUPPIES SPAGHETTI BECAUSE THEY RAN OUT OF RICE.. SO THAT WAS PROBABLY WHAT I HAD SEEN IN HIS STOOL. BEFORE I PURCHASED THE PUPPY SHE DID STATE IF THERE WERE ANYTHING THEIR VET OVERLOOKED OR THE PUPPY WAS SICK THEY WOULD TAKE IT BACK FOR A FEW DAYS OR WEEK THEN RETURN THE PUPPY TO ME AFTER HE WAS BETTER.. That was UNTIL I SENT HER PICTURES OF WHAT HE THREW UP YESTERDAY! She sent me a lengthy email TELLING ME NOT TO TAKE HIM TO MY VET... JUST BEFORE THAT I ASKED HER ABOUT HER PUPPY GUARANTEE..IT STATED I HAD TO TAKE HIM TO MY VET BY TUESDAY JAN 3 but since it WAS A HOLIDAY SHE WOULD EXTEND IT ONE MORE DAY. AFTER THE PICTURES I SENT SHE SAID SHE WANTED HIM BACK AND WOULD REFUND MY MONEY... IF I DIDN'T FEEL COMFORTABLE WITH THE PUPPY BEING SICK! My husband and I fell in love with the little guy.. WE NAMED HIM JAGGER AFTER A SONG WE BOTH LIKED. I WAS IN SHOCK THAT SHE REALLY PUSHED FOR ME TO JUST BRING HIM BACK..I WONDERED WHAT HAPPENED TO HER STATING SHE WOULD TAKE THE PUPPY BACK AND WHEN HE WAS BETTER RETURN HIM TO ME? I WAS HEART BROKEN.. I MADE THE DECISION TO GIVE HIM BACK TO THEM... I DIDN'T WANT TO BUT WAS AFRAID HE WAS DYING! I SPOKE TO MY SISTER IN LAW WHO IS A VETERINARIAN TECHNICIAN AND SHE TOLD ME THAT THE PUPPY WAS VERY SICK AND TO GIVE HIM BACK TO THE BREEDER OR TAKE HIM TO THE VET THIS MORNING! BY THE WAY WE COULD NEVER VISIT THE BREEDERS HOME BECAUSE THEY HAD A " FEW INCIDENTS" that HAD SCARED HER, AND THEY HAD ADOPTED A NEW POLICY THAT NO ONE WOULD BE ALLOWED TO VISIT THEIR HOME. SO I HAD TO MEET THEM IN A MCDONALD'S PARKING LOT OFF OF 95. AT THE EXIT NEAR ST AUGUSTINE, FL. AND GREEN COVE SPRINGS.. SHE CALLED ME SEVERALTIMES AND EMAILED ME AT LEAST AS MANY TO REMIND ME THAT SHE HAD TO HAVE HIS AKC PAPERS BACK SO SHE WOULDN'T HAVE TO PAY TO GET NEW ONES. BESIDES SHE DIDNT WANT TO MAKE TE TRIP IF I WASNT GOING TO BE THERE??? MY HUSBAND AND I GOT TO ST AUGUSTINE AT 4 PM AND WE SPOTTED THEM AND PULLED UP RIGHT BESIDE THEM . HER HUSBAND JIM GO OUT OF THE CAR AND M HUSBAND ROLLED DOWN HIS WINDOW.. HE ACTED LIKE HE HAD NO CLUE WHO I WAS.. WE GOT OUT OF THE CAR AND I HAD HER PAPERWORK AND SHE HAD AN ENVELOPE TUCKED UNDER HER ARMPIT.. IT WAS LIKE A STANDOFF AND SHE ACTED LIKE SHE DIDN'T KNOW ME EITHER... SHE WOULDN'T SPEAK TO ME NOR DID SHE SAY SHE WAS SORRY... THEY JUST LOOKED AT MY HUSBAND WHO THEY HAD NEVER MET.. I DECIDED TO BRING HIM ALONG SO HE COULD MEET THESE NICE CARING PEOPLE I HAD JUST ME TWO DAYS BEFOR. I WAS STILL IN SHOCK... THEY COULD CARE LESS ABOUT ME NOW.. MY HUSBAND HANDED OVER OUR PUPPY AND SHE FRANTICALLY LOOKED THROUGH MY PAPERWORK TO MAKE SURE EVERYTHING WAS IN ORDER BEFORE SHE GAVE ME MY MONEY BACK. I ASKED HER IF EVERYTHING WAS OK... I DROPPED THE ENVELOPE WHILE COUNTING THE MONEY BECAUSE I WAS SO NERVOUS BY THE WAY THEY ACTED TOWARDS ME...SO MY HUSBAND COUNTED IT WE GOT THE MONEY BACK AND AFRAID IT'S COUNTERFEIT. MY HUSBAND TOLD ME AS SOON AS HE SAW THESE TWO PEOPLE HE DIDN'T TRUST THEM! I AM A VERY HONEST AND TRUSTING PERSON SO I FELT HURT, BETRAYED, LOST A PUPPY I GOT UP ALL NIGHT TO TAKE CARE OF AND HE WAS SO SICK ALSO... I THOUGHT I HAD DONE SOMETHING WRONG.. I FELT LIKE I WAS THE BAD GUY. THEY SOLD A VERY SICK PUPPY, SHE SAID THEY WOULD NEVER DO SUCH A THING! I AM IN THE MEDICAL FIELD, I READ ALOT ABOUT ROUNDWORMS AND THEY ARE HIGHLY CONTAGIOUS TO OTHER ANIMALS TRANSMITTED BY FLEAS, THE BREEDER SAID THEY HAD NI FLEAS, AND CHILDREN AND PEOPLE WITH WEAK IMMUNE SYSTEMS ARE AT RISK!! I WAS MORTIFIED BECAUSE THE PUPPY WAS LICKING OUR FACES, IN OUR BED... ALL OVER THE HOUSE. MY LITTLE NEICE WANTED TO VISIT HIM... LUCKILY WE DIDN'T LET HER, PARTLY BECAUSE THE BREEDER DISCOURAGED ANYONE BEING AROUND THE PUPPY FOR A COUPLE WEEKS FOR HIS SHOTS TO TAKE EFFECT. HE WAS ALREADY VERY SICK! THIS IS ONE OF THE WORST THINGS BESIDES HOW THIS HAS HURT ME IS THAT THE BREEDER SOLD A PUPPY TO A FAMILY WITH 3 SMALL CHILDREN! HOW CAN THESE PEOPLE DO BUSINESS IS WHAT I WANT TO KNOW? I AM JUST APPALLED THAT THEY ARE SELLING SICK PUPPIES AND GETTING AWAY WITH IT! PEOPLE MUST BE AWARE OF CAIRNS R US AKA LAKESIDE KENNELS IN STARKE, FL.
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