Feb 25th contact with Comcast in regards to received bill, remove channels / dispute credits. Spoke with Angie. March 3rd called to make payment, representative advised two credits on account. Call was transferred and woman advises bill paid in full. I asked for second time to get clarification and she stated already paid in full. I received bill today stating past due, late fees and no credits. Spoke with rep and supervisor and no one can pull the call or give me information. Please contact me immediately to resolve all issues so I can continue my service. Account number [protected]