Buyer Beware if you have a problem....Customer Service Department is terrible

/ 45 reviews

25 Nov, 2019 → by ClaimboUser448686

Buyer Beware if you have a problem….Customer Service Department is terrible

I've never had an issue with GILT and the products I've received from them UNTIL NOW!! I received a damaged product and immediately reported it. It has been 10 days since I reported the damaged product and after 4 phone calls and 5 emails, my problem is not resolved with no promise as to when it will be resolved...each CS Rep tells me the exact same thing... "Our returns department is working on it"............. If this issue gets resolved, I seriously doubt I will re-order the product from Gilt!!!

Clothing, Shoes and Acc

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Gilt - Other Reviews

》 stay away, be warned, they are not legitimate

》 I did not order for charged merchandise

》 i’m not buying anything from them again!

》 some merchandise is not authentic

》 Returned item & have not received a refund

》 Problem with most recent purchase and unable to reach customer service rep. by phone after waiting on hold for 50 minutes.

》 the worst online shopping experience on earth

》 “vintage rolex oysterdate stainless steel watch, 34mm”

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