I have had many times of bullying at this work place but my main one which happened on the 01/04/2019, I had started work as normal everything was going fine then I got asked to go to Greggs for this girl and she asked me to get the money out of her bag I then came to realise that my denman paddle brush that had gone missing for over a week at this point was in her bag i didn’t say anything I went to Greggs for her then I called up a family member and said what should I do should I let her keep it or should I say something to the girl so then I got back to the shop and ended up mentioning it saying “is that my paddle brush” she then went on to screaming and swearing at me infront of 2 clients i then was like okay and went and done my client who had come in early she then kept shouting and swearing at me whilst I was trying to do my clients hair the girl and the other client then left the shop and I was alone in the shop with my client, my client went on the ask if I was okay and I was like oh I’m okay then she said it’s fine don’t worry I then started crying infront of the client and had to say sorry and went and wiped my tears away in the bathroom then came back and finished my clients hair my client then went on to say and I quote “I am afraid to leave you in this shop with that girl I think she might hurt you or something” we went to the front desk and I took her bill then the women said give me a piece of paper I’m going to write my details down so you can use me as a statement if you need to because she thought it was absolutely disgusting how the girl was treating me and let alone infront of the clients she was shocked at how unprofessional the girl was and how threatening she was being towards me after the women left the shop I went to clear my section then the girl goes to me you think I’d want to steal a denman brush I politely said “I don’t want to talk to you right now” she then went on to scream “you don’t want to *** talk to me right now” I said “no because you are being unprofessional shouting and swearing at me infront of clients” she then said “I don’t care if there are clients in the *** shop I will shout and swear at you if I want to” I then went to go collect my things she got up in my face and was screaming and swearing again and then she chucked the paddle brush at me almost hitting my arm I then proceeded to walk out the shop with my belongings and she shouted out the shop “goodbye don’t ever come back to my shop I don’t want to see your face again” she had also said prior to this “you want to be careful who you are accusing in this shop because you work here you’ll end up in serious trouble” so I was physically and verbally abused and threatened I have tried calling up HR and Customer Complaints just to try get through but no one seems to want to answer I haven’t been contacted by my manager as she was on the phone to the girl laughing about the whole situation so now I feel I have been left to deal eight his by myself and I have also spoke to my union rep and they’ve advised to call up which I have tried to but haven’t got nothing back what else can I do I want to take this matter further as I feel it needs to as I am scared to even go near the shop now