2 Jun, 2021 → by ClaimboUser533771
Brought my DRZ 400 S in for carburetor clean out.
1
I live in Estero FL…brought my motorcycle in to SunSports Cycle & Watercraft, Inc (Ft Myers) for Carburetor clean out. History: Bike sat for 2 yrs, carburetor gummed up. Would only idle on choke and bogged on acceleration. Once we brought it to SunSports. They kept it for 8 days. When we called, they had not looked at it yet. The earliest they said they would look at it was 14 days. We asked to make arrangements to pick it up b/c we had riding plans for it before then. They suddenly realized that they could work on the bike that day (when we called) and we were able to pick it up the next morning. We got it home, it's leaking gas thru the carburetor….we're afraid to start it in our enclosed trailer, moved it outside and almost killed the battery trying to start it. It eventually started but won't idle. It stalls. We're at a loss, it cost us $200+ and still doesn't work. WTH!! As a company will you help us? We are desperate….We want this bike with us on a trip we're leaving for on June 5. I'm sure you can find all records thru SunSports. Thank you, Michael Tessier