21 May, 2018 → by ClaimboUser427982
Broken sofa and loveseat
1
We bought these on 1/12/18 They delivered them on 2/9/18. They have four seats that recline. One recliner broke and they sent a technician to look at it on 4/3/18. He said they could order parts to repair it. Then the 2nd recliner broke and they came out on 4/18/18. He said they would order parts for that one also. So here it is 5/21/18 and we are still waiting on parts to repair the sofa and loveseat. Their customer service does not care and they have lost my business. RCWilley only cares until they have your money in their cash register.