12 Nov, 2020 → by ClaimboUser934940
Broken dishwasher – not being fixed under platinum policy
1
Dishwasher broke. Claim filed 10/20/2020. Clayton Services came out. Follow up to Claimant; 1. Dishwasher cannot be repaired! 2. Claimant was informed that Select Home Warranty WILL NOT approve the costs! Sister called today; 11/12/2020; 1 month later. Sister called Select Home Warranty. Was informed repair was approved. But, sister still has broken dishwasher. Email was sent to claimant; authorizing $100! Omg! Rude!! Asko d1776 dishwasher costs $1300~. Website states repair it or replace it! Simple as that. Fraud! Clayton service has since closed their doors and are no longer answering their phones. So, a 2nd contractor needs to come out! Ray, the sales rep trying to sell me a policy; kept asking for my credit card. Told me; affirmative, it breaks we fix or replace! BS! So, I hand over my credit card; to a policy I have no idea what I am buying! Order #[protected]