My son has crowded and impacted teeth and my dentist agreed he needed braces and gave us a referral to an orthodontist. The orthodontist agreed he needed braces and said they highly doubt I would be denied since he has impacted teeth. Well, Dentaquest denied us. We went back to the dentist a few months later and he couldn't believe we were denied and gave us another referral to a second orthodontist. This orthodontist could not believe he was denied and agreed it was medically necessary for braces. He said there was absolutely no way they could get "21 points" when he clearly had "28 points" (26 points are required to be approved). Dentaquest denied us again. This insurance is such a SCAM. Something needs to be done! There is NO reason kids (and adults) should have to suffer because they don't want to pay!