Bought this because it came up on my screen (using the Norton trademark) that my computer was infected and if I didn't act in so many seconds I would loose the use of my computer and it wouldn't let me clear the screen. I finally came up on the screen where I could download the Reimage fix it tool for $52.95 and within minutes my computer would be fixed. Tried it and it took all night and the only problems that they found was still there after they finished. Called the help line and they said (after been on the phone with them for about 45 min.) that they would have to go deeper into my computer and it would cost me another $500.00 (after saying no they came down to $300.00). My computer is now infected with this, the same warning as in the beginning comes up every so often and I have to take the battery out and unplug my computer to get rid of the warning. Also noticed tonight that I will be charged $52.95 every year if I didn't cancel.