Horrible!!! I went to the desk and waited in line 3X and each time I tried to use my new Gold Card update, the Machines would also say Pin Locked!!! I was not able to play on my card so I didn't play at all!! Many others were having same problem! This is unacceptable..2 hour drive down and back for nothing! And Borgata lost alot of play by me who usually plays the $ machines! I am cutting up the cards and in order to get me happy and back to this establishment, after this disaster, I expect some free slot $$s added to my account and FIX the damn computers so I can use the card! I had free money to play but no access..So I left and went to another Casino who gave me no problems at all...MGM's LOSS!!! Let me know what you intend to do for me to encourage me to stay with the Borgata..I already have free nights so I want $$$ comped to me...Place should not have been open since it was so screwed up and obviously the computer and machines are too! Let me know what I can expect if you want me to come back ever again...