I have been waiting for the gardening service to arrive at my property at 8:30am this morning nobody has arrived and my account states that the job has been completed. We are waiting for someone to contact us we are unable to leave our house as we don't no if anyone is arriving. This is the second time I have had bad service from this company. Before this my last job was incomplete and I had to rearrange for someone to complete the job there was a very bad lack of miscommunication. Please inform me as to why are customers unable to speak with someone regarding complaints this is unacceptable that customer service works in this manner you are not focused on the client and customer satisfaction.