Rhapsody Book club, part of the DoubleDay book club and others like Science Fiction Book Club, offer a service (a third party service through their club) called Book Search Plus. The first complaint is that nothing you purchase through Book Search Plus can be used to fulfill membership agreements (buy so many books to fulfill your membership). Second, books purchased through them will not count for offers like buy two get one free. Third complaint about Book Search Plus; you can not use the 'Bill Me' option. You have to pay up front with a credit/debit card. And they DO NOT bill you till they ship the book. So if you are using a debit card, you absolutely must make sure you have the money in the bank till they actually send the book, or you might overdraw. My biggest complaint about Book Search Plus; you can not get any information through the club about this service. How to contact them to find out when you will get your book. When they will charge your credit/debit card. Nothing. The book club should have some contact information available. But they do not. They absolve themselves of any liability or repsonsibility when you purchase a book through Book Search Plus. It doesn't matter to them that you are purchasing the book through their book club. To them, it is a third-party service, so they don't have to be responsible. AT ALL. I ordered a book over two weeks ago through Book Search Plus. I had ordered one once before and got it no problem. This time, it seems to be on permanent backorder. Since I can not get in touch directly with the Book Search Plus company (I tried the email address on the packing slip with my last book, but it came back as undeliverable), I have to get in touch with my Rhapsody Book club and hope they can help. They can't. They aren't responsible for that company. So now this company (that I can't even find out anything about online, even if it's real and exists) has my credit card information. And I have no idea when or if I will ever get my book. This is not how a company should be run. The book club itself should be responsible. They should at least provide some contact information to their customers so if there is a problem someone can do something about it. But no. Nothing.