2 weeks after I had totally closed a checking account at BOK and zeroed the balance, the bank re-opened the identical account and began allowing Geico insurance to make monthly withdrawals. BOK also started charging me a $6/mo fee for the account PLUS almost $30 PER ITEM in overdraft penalties. I had closed this checking account in person, with the "assistance" of their manager, some skinny dork of a guy who is clueless. He assured me the account was 100% closed and no further transactions could take place. Now, over two-weeks afterwards, the account is OPEN AGAIN without my knowledge or permission. When I went to the bank to confront them about this, this idiot female at her desk and this ### of a manager are TOTALLY CLUELESS. He says he did close it..blah blah blah. Tries to blame me and says "ummm well it was a pre-approved purchase." WTF does that mean? The account has been CLOSED for over 2 weeks... I did not owe them a penny. I already had a new bank account that I'd been using. So the ### manager promises to check regularly to make sure it doesn't re-open again. WTF? These idiots are telling me this account might re-open over and over and charge ME penalties etc? Apparently at BOK if you have EVER given your account for a recurring payment (ie...insurance, electric bills, cable, phone, gas, etc.)... it last FOREVER AND EVER. These halfwits could not even explain why or how it happened. They could not say for sure it won't happen again. BOK has a staff that is seriously stupid and untrained. The one at 91st and Delaware in Tulsa is the WORST. I left this bank a few weeks ago because of their continual ERRORS and false OVERDRAFT fees of almost $30 EACH. Then last month they started NEW overdraft fee on top of the $30 of an EXTRA $5/DAY. The state of Oklahoma has recently passed new laws to stop BOK and incompetent banks like them, from DELIBERATING re-posting account charges a second time in order for BOK to acquire additional overdraft fees. The dumb brunette chick at BOK admitted this to me last month when I went in to complain. BOK will ALWAYS pass the buck and blame the other businesses involved. Bank of Oklahoma is the WORST business I've ever had the misfortune to deal with. I would AVOID BOK like the plague.