Bob Bates runs a pretty good racket. He lives in Virginia, but has a second "location" (really just a rented desk in someone else's mortgage office) in Baltimore, MD. He has a detailed website listing all of the wonderful services his "company" offers to home owners looking for a property manager to handle the rental of their home. Don't believe it! Bob Bates, under the guise of Progressive Properties, will get your personal accounts transferred into his name, harass your tenants, charge you obscene amounts of money for services (such as home inspections and maintenance) that he has quoted at much lower rates & then try to also charge your tenants for the very same services. He also either lacks math skills or is consciously running a scam, as he not once paid me the correct amount owed after collecting the rent & deducting property management & other fees. He refuses to take responsibility for his own mistakes, instead referring you to his vendors (to whom you have no relationship) for resolution. At the same time, he has his vendors under confidentiality clauses, and they refuse to give you any details of the services they rendered for fear of being sued. When my tenants had issues needing immediate attention, Bob Bates ignored their calls & said that they did not attempt to contact him. He also ignored my multiple attempts to contact him on their behalf. Bob Bates is only concerned with putting money in his pocket & not at all with being the "top property management company that you can rely on" as stated on his website. He still owes me nearly $2000 that he refuses to pay. Based on my experience, I would NOT recommend this "company" to anyone looking to rent their property or to tenants looking for a place to live. Save yourself a big, BIG headache! Doing business in VA & MD: PO Box 395 Ashburn, VA 20146 1059 S Charles St Baltimore, MD 21230-**** Phone #: 443-451-**** Website: http://www.progressive-properties.com Twitter: https://twitter.com/#!/ppropva? LinkedIN: http://www.linkedin.com/profile/view?id=143**** Facebook: http://www.facebook.com/pages/Progressive-Properties/106503****09