1 Jan, 2018 → by ClaimboUser711440
billing beyond membership contract
2
I am currently overseas and discovered I am being billed for my Kinetix membership by National Fitness. I never was contacted that I would shift to month to month payments and I found out the company automatically takes the payments unless a written notice is given thirty days in advance. This is very disappointing and the company will not give my membership number to my family member who tried to cancel the billing for me, since I don't have it with me. This makes it impossible for me to cancel. The company is rude, unprofessional, and the wording in the contract is protecting them. Be careful when signing up to gyms that use this method. It is a scam.