4 Aug, 2021 → by ClaimboUser664950
Bill Padding and fraud
1
I went to Aspen Dental in Grants Pass, Oregon back on 1/13/2021 to have a chiped front tooth fixed. They said they could correct it give me Crowns on them along with the 2 eye teeth on the side of the 2 front teeth. They said my "smile" would be better. I agreed then went to the care plan person who took my 2 insurances info. She stated I would need to pay $1064.00 that day and after looking at my insurances she said if it is more they would bill me. They gave me temp crown until my permant came back from florida. My temp on my eye tooth broke so I went in & they fixed it. On my way out they stated I still owed $600.00 that my ins. didn't cover so I paid that on 1/31. I went in in for my permanent set then on my way out they said I still owed $447.10 for balance due so I paid that on 3/11. 1 of the eye teeth came off again on the perm crown so I went in & they put a stronger cement on it to hold it. On my way out they said "no charge" you are good. I have paid a total of $2111.10 out of pocket with 2 dental plans. I then got a bill for 1128.50 do when it was time for my next appt I canceled because they over charged my & I thought that was wrong & won't be coming back. She said she would research it then called me back & said it was an error on their part. I told her to cancel my appt as I didn't trust their billing. I called yesterday (8/3/21) & spoke with Holly who was of no help at all & it really upset me so I did get angry but it was only after she said the cost was more due to the additonal crowns they did. I told her they did NOTHING but put the crowns on my 2 front teeth & the eye tooth next to each front tooth making it a total of and nothing else. I told her that was wrong but she said that is what was on the chart. I told her it was wrong as in Nov I had a crown put on by a different dentist & no additional needed to be done. I don't have enough teeth to put additional crowns on. We did argue about it & said she couldn't change what was on the chart, I told her I have in the medical field (claims & apppeas/grievance) so I know providers can put down whatever they want to so they get more money. I need this issue resolved because I should NOT owe any additional money them additional money. Please adjust the $1128.50 they are charging me for services they did NOt provide. Thank you & I will be waiting for the result. Cherie Wirth (DOB 11/26/[protected]. This office is billing for services they DID NOT do which is illegal. I will not & can not afford to pay any additional money tot them.