supposed to be lifetime warranty not a year. spent over $10,000 on junk. we just had new siding put on our house two of the windows almost fell out. they only had 2 screws holding them in. Contractor was appalled. They were never put in correctly. 3 of the windows cant even be opened since the pin that allows them to go up and down broke in half. drafts from all. called the company and said they would look into it. sent me a letter stating it would be $125 to come out and look plus $65.00 and hour. they wanted me to send a check for half of the $125 for them to even make an app. what happened to lifetime warranty. the company was originally Barrier and when there were other issues there was never a fee. These are suppossed to be lifetime warranty and now they say that only applies to the window parts not the labor. Total bull. they have many complaints