I ordered lovely rose arrangement for daughter's birthday. Gave all info, including charge card info. I ordered online. Later that day, checked status. They say they have no info on my order, but processed the charge to my charge card. I asked them to stop charge to my card, their response was, "We can't do that because we don't have info on your order." I contacted VISA, gave info, they said probably pending due to time of order. They also said, anything pending would have to be stopped by the florist. I contacted florist, will give you card info, please stop payment. Their response, can't do that, we don't have your order info. Strange they have credit card info but no order info !!! I'm on soc. sec, if not so expense, I would hire an attorney. User's recommendation: Do not do business with FROM YOU FLOWERS, they are crooks.