9 Aug, 2021 → by ClaimboUser794055
being charged for time I never received

1

on the 5th of August tis year, I purchased a 20 min ( or so it is supposed to be ) time credit, my bank authorised the payment and handed me back to Anastasia date or there collection agency, I went to chat to a lovely lady and was told I had to buy credit. I thought the payment hadn't gone through, so purchased some more credit, this also didn't give me the time I had paid for, tried contacting Anastasia date, like it said on there blurb, no response, so tried using there telephone numbers, again no success, tried various ways of putting the telephone numbers, still no joy. Checked my bank statement on the Sunday and I had been charged for both occasions without being able to have a live conversation with the girl. The total I was charged was £22.96, the times of these two incidents was, 21.31pm and 21.37pm.
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