25 Apr, 2021 → by ClaimboUser750572
Bank of America made a mistake and costing me more than a thousand dollars.
2
On April 6th 2020 I sent a Bank of America check to my County Tax Collector's office to pay my annual property tax. At the end of the year 2020 I received a letter from my County Tax Collector's office advising that I had not paid my taxes and was going to assess a penalty. I called and later sent them a copy of the check which was cashed by someone. Bank of America made a mistake and cashed my check and gave funds to someone but not the proper party. They took the funds from my account and after I called they said they were having the Fraud Department investigate the matter. They gave me a Claim number 08FEB2021-200570 and said the investigations sometimes take up to 90 days to settle. I made no mistake they did but they took the funds out of my account. And I am a Platinum customer who has been with them forever. Please help me get my money back into my checking account.