this is pertaining to lakme salon branch situated at vikas nagar kanpur... I had taken a paid service of jhiar colour worth 5000rs... but the whole colour faded within 15days ... it was suppose to be magenta and now it's almost in global shade . on complaining about the poor service the manager started fighting and blamed for nt purchasing their extra products worth 7000 rs. they also denied me to contact any senior authority... on putting pressure finally they allowed but the staff had already told him some wrong story and even he denied to help his name is Mr sumit kumar... he even threatened me that I am free to do whatever I want as all the complaints will b diverted to him only and he will nt help... I m trying to place my complaint from last 24 hour and even customer care is diverting me to this man only and denying me any contact with senior authorities... even my mother went fr threading and she got a bad cut on hr forehead... this branch should not be permitted ... pls help else I will have no option but to take help of govt. authorities