for more than a week tried to have a conversation with customer service because my system is locked every time I call they dont understand and give me answers with no sense and told me somebody is going to call me but never happened I try again today the same issue is funny because Icall usa phone #and send me I think to people that understand English well tomorrow I going to call my lawyer to see they going to understand him and explain to him the issue this is ridicules you expend your money and dont have any service ah all the apps didn't work ether dont through your money away in this product maybe the customer service is the problem