19 Jul, 2020 → by ClaimboUser571149
Awaiting Refund for more than 90 days
2
My wife and I booked an 11-day Cruise Tour last year to Alaska on Princess Cruise Lines. Since cruises were cancelled we opted for their refund rather than re-book. We were told in early April we would have our refund ($7,617.40) within 60 days. It is now greater than 90 days since our refund request was received by Princess (and more than 9 months that they have had use of our money.) I do not recommend anyone should book a cruise for the next 5 years until they get their finances straightened out and I certainly would not recommend Princess Cruise Lines, owned by Carnival which also owns Holland America Cruise Lines. User's recommendation: Unless you like providing a no interest loan, do not book with Princess Cruise Lines.