After going back and forth with Wirefly Live Chat and emails to customer support, they will not replace a defective cell phone charger without me first paying for a new one, sending the defective one back, and then "maybe" refunding my cost of the new one. These people put up a good front until they sell you something, and then "good luck!" There are many others out there who are respectable and trustworthy. My advice is AVOID WIREFLY!!!